The processing of orders is done by the fulfillment company in MA. Most orders are shipped the same day, therefore we are not able to cancel or make changes to the orders. Once the order is placed it goes directly to the fulfillment company for processing. Please be sure to verify your order before placing it.
Our goal is to provide products that will satisfy and delight you. That being said, we are happy to refund or exchange any IET products you purchased from us and that you wish to return within 30 days of purchase. If you received free shipping and your return puts your total for the order under the free shipping amount you will be charged shipping on the original order and it will be deducted from your refund. Unfortunately, our downloadable products (audios and posters) are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. We would prefer that it be returned in the original packaging. Please contact the Center of Being, Inc to notify them of the intention to return products. Please email firstname.lastname@example.org for return process.
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received it. We will also notify you of the disposition of your refund. If approved, your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
You will be responsible for paying the shipping costs for IET product returns. Shipping costs for returns are non-refundable. For exchanges, the time it may take for your exchanged product to reach you may vary depending on where you live.