Important Information :
Tax, duty and processing fees will be charged at time of delivery.
Depending on the shipping company you may be required to pay the taxes, duty and processing fees before you receive the package or you may receive an invoice after the the package is delivered for the fees.
International Free Shipping orders are delivered by FED Ex. You may any receive an invoice for duty, tax and processing fees. Free shipping does not include these fees.
Free shipping is available if you order more than:
$200 in the United States
$300 in Canada or Mexico
$400 in Ireland, Northern Ireland, the UK, or most of Europe
$500 in countries of a further distance from the U.S.
Free shipping will show up in your cart if/when you exceed these amounts.
Free shipping is based on the total after any discounts are applied.
Tax, duty and processing fees will be charged at time of delivery.
Depending on the shipping company you may be required to pay the taxes, duty and processing fee before you receive the package or you may receive an invoice after the the package is delivered.
International Free Shipping orders are delivered by FED Ex any invoice received from Fed Ex for duty, tax and processing fees is paid by the customer. Free shipping does not include these fees.
Sales Tax will be charged where we are required to collect them by tax laws.
Tax, duty and processing fees will be charged at time of delivery.
If you do not pay duty, taxes and processing fees at time of delivery the package will be returned.
Canceled/Changed Orders
The processing of orders is done by the fulfillment company in MA. Most orders are shipped the same day, therefore we are not able to cancel or make changes to the orders. Once the order is placed it goes directly to the fulfillment company for processing. Please be sure to verify your order before placing it.
Returns
Our goal is to provide products that will satisfy and delight you. That being said, we are happy to refund or exchange any IET products you purchased from us and that you wish to return within 30 days of purchase. If you received free shipping and your return puts your total for the order under the free shipping amount you will be charged shipping on the original order and it will be deducted from your refund. You will be charged a restocking $2.00 per item fee for all items returned. Unfortunately, our downloadable products (audio and posters) are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. We would prefer that it be returned in the original packaging. Please contact the Center of Being, Inc to notify them of the intention to return products. Please email info@learniet.com for the return process.
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received it. We will also notify you of the disposition of your refund. If approved, your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Return Shipping
You will be responsible for paying the shipping costs for IET product returns. Shipping costs for returns are non-refundable. For exchanges, the time it may take for your exchanged product to reach you may vary depending on where you live. If you received free shipping the shipping amount we paid to ship the products will be deducted from the refund amount.
Undeliverable Packages
Any packages that are returned to us as undeliverable will be refunded minus the shipping fee. If you received free shipping the the shipping fee we paid will be deducted from the return.
Any package that is returned to us as undeliverable, refused or if you ship it back the following apply.
- The shipping cost will be deducted from the total refunded.
- If you received free shipping then a shipping fee will be deducted from the refund.
- A restocking fee will apply at $2.00 per item.
All order can be processed by credit card or PayPal.
All orders must be completed online.
We do not accept phone or email orders.
Orders cannot be changed once they are placed.
If you need assistance with placing an order, please email info@learniet.com.
We will email you an order confirmation when you place your order, and when your order ships.
Please allow 24 to 48 hours for processing if your order is under 9 items.
If your order is over 9 items please allow up to 72 hours for processing.
That is on top of the shipping time you chose at checkout.
Ship time 2-3 weeks for USA orders
Ship time 4-6 week for International orders
If you choose an expedited mailing the timeframe is for mailing only and not order processing.
If you need a rush order, please email info@learniet.com and we will give the options and accurate timeframes before you place an order.